CRM Analytics Solution Engineer - Singapore

已发布 2 几个月前


Software Development


Custom Objects
Data Modeling
Identifying Trends
Request for Proposal (RFP)
Shell Scripting
Star Schema


To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category


Job Details

Who we are...

We believe that businesses today have more questions that need data-driven answers than they have data scientists to answer them. What if you were empowered to solve these complex business problems for Fortune 500 companies? What if you had the World's #1 CRM with the intelligence of CRM Analytics (formerly Einstein Analytics) to achieve that goal? What if you could work for a company that believes that equality and giving back to the community are as important as innovation and growth? What if you could turn everyday business analysts into #CitizenDataScientists and Trailblazers that transform their businesses? All this in the Worlds #1 Best Place to Work…sounds like fiction, you say? Absolutely not! Here at Tableau & Salesforce, we call it #DreamJob!

Location: this role is open to any major city in South East Asia.

What you’ll be doing…

The CRM Analytics (formerly Einstein Analytics) Solution Engineer believes in the power of AI and Analytics to transform businesses in the Fourth Industrial Revolution. Grounded in a solid foundation of Business Intelligence, the Analytics Solution Engineer layers on Artificial Intelligence and Machine Learning to drive needle-moving impact for our customers across Sales, Service, Marketing, and the full Salesforce solutions. Working in coordination with the core Salesforce sales team, the Analytics Solution Engineer owns the technical sales cycle for Analytics and AI, from vision co-creation through storytelling demonstrations to deep-dive workshops, showing the customer the “how” in addition to telling them the “what”. We are seeking passionate individuals who thrive in the full spectrum from packaged, to custom, to programmatic Analytics solutions. This role will work closely with Analytics and CRM Account Executives on new and existing accounts. Ideal candidates have previous experience working with business intelligence, AI, analytics, CRM, reporting and data integration applications in a customer-facing role.

Some of the things you’ll be accomplishing include…

  • Understand and uncover business challenges and issues faced by the customer and be able to run a targeted discovery session or workshop
  • Engage with business users to define, create and implement solution prototypes and pilots, and then manage those pilots from inception to completion
  • Build and present customized demos
  • Present Salesforce technology infrastructure, including demonstrating deep familiarity with software, networking and security stack
  • The ability to confidently present and articulate the business value of the Salesforce's cloud-based application suite and CRM Analytics (formerly Einstein Analytics) platform to managers and executives of all levels
  • Deliver product, technical, and security related responses on RFPs/RFIs
  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
  • Work as a team player by contributing, learning and sharing new knowledge
  • Be conversant in integration and data migration approaches to facilitate enterprise-type sales cycles
  • Multiply your effectiveness by enabling adjacent teams to position Analytics Cloud and Smart Data Discovery
  • Drive new technologies such as AI, and all related Einstein technologies
  • Manage multiple customer engagements concurrently
  • Attain quarterly and annual objectives assigned by management
  • Willingness and flexibility to travel as needed

Who you are…

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience
  • Minimum of 5-10 years experience in technical pre-sales or consulting
  • Thorough understanding of fundamentals of BI
  • Familiarity with BI tools (OBIEE, Cognos, MicroStrategy, Tableau, Domo, PBI etc)
  • Familiarity with Salesforce CRM and Salesforce’s technical architecture - APIs, Custom Objects, APEX
  • Hands-on experience with front end development (JQuery, JavaScript, CoffeeScript)
  • Hands-on experience with JSON, shell scripting, Python or Java
  • Hands on experience in analyzing data, identifying trends and building visualizations
  • Experience with AI technologies a strong plus
  • Experience with data modeling, logical star schema design and data warehouse concepts
  • Experience with ETL tools (Informatica, Data Integrator, Data Transformation Services, etc.) a strong plus
  • Experience with latest trends in Hadoop, Apache Pig a strong plus
  • Solid verbal, written, presentation and interpersonal communication skills



If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.comandSalesforce.orgare Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforce.comandSalesforce.orgdo not accept unsolicited headhunter and agency resumes.Salesforce.comandSalesforce.orgwill not pay any third-party agency or company that does not have a signed agreement withSalesforce.comorSalesforce.org.

Salesforce welcomes all.

More details about our company benefits can be found at the following link:https://www.getsalesforcebenefits.com/