CRM Analytics Solution Engineer - Singapore
已发布 2 几个月前
详情
补偿
未披露
工业
Software Development
时间承诺
全职
公司规模
未披露
技能
CoffeeScript
Custom Objects
Data Modeling
Identifying Trends
JSON
Presales
Request for Proposal (RFP)
Shell Scripting
Star Schema
jQuery
职位描述
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsWho we are...We believe that businesses today have more questions that need data-driven answers than they have data scientists to answer them. What if you were empowered to solve these complex business problems for Fortune 500 companies? What if you had the World's #1 CRM with the intelligence of CRM Analytics (formerly Einstein Analytics) to achieve that goal? What if you could work for a company that believes that equality and giving back to the community are as important as innovation and growth? What if you could turn everyday business analysts into #CitizenDataScientists and Trailblazers that transform their businesses? All this in the Worlds #1 Best Place to Work…sounds like fiction, you say? Absolutely not! Here at Tableau & Salesforce, we call it #DreamJob!Location: this role is open to any major city in South East Asia.What you’ll be doing…The CRM Analytics (formerly Einstein Analytics) Solution Engineer believes in the power of AI and Analytics to transform businesses in the Fourth Industrial Revolution. Grounded in a solid foundation of Business Intelligence, the Analytics Solution Engineer layers on Artificial Intelligence and Machine Learning to drive needle-moving impact for our customers across Sales, Service, Marketing, and the full Salesforce solutions. Working in coordination with the core Salesforce sales team, the Analytics Solution Engineer owns the technical sales cycle for Analytics and AI, from vision co-creation through storytelling demonstrations to deep-dive workshops, showing the customer the “how” in addition to telling them the “what”. We are seeking passionate individuals who thrive in the full spectrum from packaged, to custom, to programmatic Analytics solutions. This role will work closely with Analytics and CRM Account Executives on new and existing accounts. Ideal candidates have previous experience working with business intelligence, AI, analytics, CRM, reporting and data integration applications in a customer-facing role.Some of the things you’ll be accomplishing include…
- Understand and uncover business challenges and issues faced by the customer and be able to run a targeted discovery session or workshop
- Engage with business users to define, create and implement solution prototypes and pilots, and then manage those pilots from inception to completion
- Build and present customized demos
- Present Salesforce technology infrastructure, including demonstrating deep familiarity with software, networking and security stack
- The ability to confidently present and articulate the business value of the Salesforce's cloud-based application suite and CRM Analytics (formerly Einstein Analytics) platform to managers and executives of all levels
- Deliver product, technical, and security related responses on RFPs/RFIs
- Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
- Work as a team player by contributing, learning and sharing new knowledge
- Be conversant in integration and data migration approaches to facilitate enterprise-type sales cycles
- Multiply your effectiveness by enabling adjacent teams to position Analytics Cloud and Smart Data Discovery
- Drive new technologies such as AI, and all related Einstein technologies
- Manage multiple customer engagements concurrently
- Attain quarterly and annual objectives assigned by management
- Willingness and flexibility to travel as needed
- B.S. Computer Science, Software Engineering, MIS or equivalent work experience
- Minimum of 5-10 years experience in technical pre-sales or consulting
- Thorough understanding of fundamentals of BI
- Familiarity with BI tools (OBIEE, Cognos, MicroStrategy, Tableau, Domo, PBI etc)
- Familiarity with Salesforce CRM and Salesforce’s technical architecture - APIs, Custom Objects, APEX
- Hands-on experience with front end development (JQuery, JavaScript, CoffeeScript)
- Hands-on experience with JSON, shell scripting, Python or Java
- Hands on experience in analyzing data, identifying trends and building visualizations
- Experience with AI technologies a strong plus
- Experience with data modeling, logical star schema design and data warehouse concepts
- Experience with ETL tools (Informatica, Data Integrator, Data Transformation Services, etc.) a strong plus
- Experience with latest trends in Hadoop, Apache Pig a strong plus
- Solid verbal, written, presentation and interpersonal communication skills
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