Technical Project Manager (Canada or US)

Job Overview:

Modern Campusis seeking an experienced Technical Project Manager to join our Project Management Office. We need a professional who is inherently focused on customer satisfaction and project success to help our in-house development team transform and adapt college and university websites for management in our web CMS, Omni CMS.The position is responsible for the effective management of new customer implementations and professional services.

How you’ll make an impact:

• Quickly become an expert user of Omni CMS
• Engage and consult with clients on all project-related matters and lead the customer experience to help clients achieve their goals
• Responsible for high-level of prioritization and direction of team members, project schedules and scope of efforts
• Conduct and lead meetings to deliver project progress reports and review the presentations of others as needed
• Craft detailed technical specification documentation and direct others in the work defined in these specifications
• Provide integrated change control via an established change request process
• Provide comprehensive and on-going risk management
• Work with management to determine resource needs and availability; negotiate with management to resolve outstanding project-related issues
• Follow up with both the customers and internal stakeholders to ensure project plan is progressing as scheduled
• Manage projects based on company workload and schedules appropriate coverage in assigning projects to department resources
• Ensure delivery of the highest quality service by processing and understanding customer technical requirements, needs, and expectations in preparation for project
• Track and document the status of projects until completed

*Some travel may be required

What you’ll need to succeed:

• Bachelor’s Degree in Business Administration, Computer Science, or related field
• A minimum of 2-3 years project management experience with increasing responsibility
• A minimum of 1 year in high technology or web software development sectors
• Excellent customer service skills
• Familiar with current project management tools; Wrike, Atlassian Clarizen, or MyIntervals or Basecamp.
• Advanced knowledge of full MS Office Suite
• Professional, logical, and highly motivated approaches to work problems often on tight deadlines
• Proficient in a multi-task environment; can type, email, and present via web conferencing tools (Zoom), utilizing excellent written and verbal communication skills
• Attention to detail, enthusiasm, and pride in the work you do
• Ability to work independently, make decisions and drive projects and business topics forward
• Strong ability to lead, build and support the web development team by planning and scheduling all aspects of the implementation process
• Basic knowledge of web-based technologies including HTML, CSS, XML, and JS

Desired (but not required) Skills:

• Experience working with a web Content Management Solution
• Basic understanding of FTP, DNS, hosting, and general server capabilities
• Experience with XSLT, Databases {MySQL/MSSQL), REGEX, and Scripting Languages (ASP.NETC#/PHP/RUBY/PYTHON)
• Agile based project or product management experience
• Project Management certification or pre-certification

Preferred locations (remote candidates welcome):

• Toronto, ON
• St. Petersburg, FL
• Camarillo, CA

What you’ll gain:

• Learning opportunities and professional development
• Excellent health, dental and vision insurance
• Generous contributions to insurance for dependents
• Flexible schedules and casual dress
• Paid company holidays and paid time off (PTO)
• Exciting technology environment with perks

Company Overview:

Modern Campusis obsessedwithempoweringits 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity.

TheModern Campus engagement platformpowers solutions for non-traditional student management, web content management, catalog and curriculum management, student engagement and development, conversational text messaging, career pathways, and campus maps and virtual tours. The result: innovative institutions can create a learner-to-earner lifecycle that engages modern learners for life, while providing modern administrators with the tools needed to streamline workflows and drive high efficiency.

Learn how Modern Campus is leading the modern learner engagement movement atmoderncampus.comand follow us onLinkedIn.

Modern Campusis committed to fair and accessible employment practices and are committed to providing accommodations for persons with disabilities. We will work with all applicants to determine appropriate accommodation for individual accessibility needs.